You can return unused and boxed products within 30 days of your order and get your money back. Please fill in the form below and send us the return package to the following address:
LKV Logistik GmbH
Attn: NAKED Optics
Please also mind these following information:
- The returned products should have not been used outside and the protective foil (anti-fog) must still be on the inner glass of the goggles.
- Please clearly state your address on the parcel and include the bill of delivery, so that we can identify you as the sender once we receive it.
- You have to take over the shipping costs to us, because we, as startup, unfortunately don't have the appropriate resources to bear all shipping costs. We hope for your understanding!
If the product arrives damaged at your home, or has been sent incorrectly due to a system error, we will naturally come up for the costs. As soon as the goods arrive back at our facilty, you will receive the money back within 14 days. All details can be found again here: nakedoptics.net/en/right-of-withdrawal