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Delivery Information

What is the cost of shipping our products?

To Austria and Germany, the shipping of your NAKED Optics products from an order value of 100 € is free. Below we charge a shipping fee of 3.90 euros. After receipt of your package will be shipped within 1 to 2 business days and should be after 2 to 4 working days outside your front door.

In the remaining countries of the EU, the shipping of your NAKED Optics products from an order value of 150 euros is free. Below that, we charge a shipping fee of 9.90 euros. After receipt of payment, your package will be shipped within 1 to 2 business days and should be after 3 to 9 working days outside your front door.

We ship to Austria via the local post service, to Germany via DHL and the rest of the EU via UPS. Shipment tracking is done directly through the individual parcel services (you will receive an email as soon as the package has been accepted). For returns or complaints please contact our support or fill in the return form. If a package is not accepted or the address has been given incorrectly, the customer assumes the costs for the return shipment.

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